Making Community Spaces Safer
January 7, 2021

Making Community Spaces Safer: A Tool to Help Community Leaders Accept and Act on Values-Related Feedback

In August of 2019, I attended a fantastic presentation by Larry Wentzel and Jesus Espinoza on the Communications Recovery Model. The model presents a way to respond when you make a communications mistake that hurts or offends someone – an especially important tool for anyone engaged in work related to diversity, equity, and inclusion. I was struck by how practical it was, and left thinking about the need for a slightly different version of it to handle one-on-one communication. 

Around the same time, Educopia released its first values statement. We were excited to have a way to state publicly our commitment to being caring, inclusive, community-driven, transformational, open, and accountable. But we were also very aware that we will never reach perfection in these areas – there will always be more work to be done. Along the way (if we are doing our jobs right), there will be moments when a community member points out somewhere that we have fallen short.   

Anyone who has ever had a conversation like this – from either side – knows how difficult they are. It’s relatively easy to take criticism on value-neutral things like conference logistics. After all, the conference organizers probably didn’t like that breakfast any more than the attendees did, and there is no value judgement attached to a preference for more or fewer concurrent sessions. Being told that your event didn’t match your values, on the other hand, can feel very personal. None of us want to be responsible for causing harm to already marginalized groups, and it’s easy for the person receiving the feedback to get hurt, defensive, and angry – causing yet more harm. 

To support Educopia’s staff in these challenging moments, Jessica Meyerson and I adapted the Communications Recovery Model into a script that can be used as a template for handling feedback on values-related issues (the script is included below and is also available for download here). The document includes both a full, detailed script that is useful for review and discussion before an event or with a leadership group, and a brief version of it that can be kept easily at hand (like at a conference registration desk) as a reminder. The script is meant to help the recipient of the feedback to deal with their own emotions, honor the trust that is being placed in them, and begin to repair any damage to the relationship. It is meant to be used alongside community processes for deliberation, decision making, and resource allocation, and takes the burden off of the recipient to figure out in the moment how best to address the problem being raised. 

(more…)

Making Community Spaces Safer
January 7, 2021

Making Community Spaces Safer: A Tool to Help Community Leaders Accept and Act on Values-Related Feedback

In August of 2019, I attended a fantastic presentation by Larry Wentzel and Jesus Espinoza on the Communications Recovery Model. The model presents a way to respond when you make a communications mistake that hurts or offends someone – an especially important tool for anyone engaged in work related to diversity, equity, and inclusion. I … Continue reading Making Community Spaces Safer: A Tool to Help Community Leaders Accept and Act on Values-Related Feedback

Next Generation Library Publishing. Improving the publishing pathways and services for authors, editors, and readers. Learn more at http://bit.ly/nglp-home. Logos for Arcadia Fund, California Digital Library, Confederation of Open Access Repositories, Educopia Institute, Longleaf Services, LYRASIS, and Stratos.
December 1, 2020

NGLP Technical Development Directions and Request for Participation

Following more than a year of research and engagement with library publishers, the Next Gen Library Publishing (NGLP) project is pleased to announce its technical development directions. We are now commissioning the build of two components: a cross-content web delivery/discovery platform and a cross-platform administrative dashboard for journal publishing. These elements will be designed to … Continue reading NGLP Technical Development Directions and Request for Participation

Next Generation Library Publishing. Improving the publishing pathways and services for authors, editors, and readers. Learn more at http://bit.ly/nglp-home. Logos for Arcadia Fund, California Digital Library, Confederation of Open Access Repositories, Educopia Institute, Longleaf Services, LYRASIS, and Stratos.
October 21, 2020

Next Generation Library Publishing Releases “Living Our Values and Principles: Exploring Assessment Strategies for the Scholarly Communication Field”

The Next Generation Library Publishing project team is excited to announce the publication of a report, Living Our Values and Principles: Exploring Assessment Strategies for the Scholarly Communication Field by Katherine Skinner and Sarah Wipperman. This report explores “values and principles” statements, documents, proclamations, and manifestos that have been produced by scholarly communication stakeholders over … Continue reading Next Generation Library Publishing Releases “Living Our Values and Principles: Exploring Assessment Strategies for the Scholarly Communication Field”

Making Community Spaces Safer
September 8, 2020

Making Community Spaces Safer: On Being “Open”

Over the course of this year (2020), members of the Educopia staff will be contributing blog posts to the “Making Community Spaces Safer” series. Each post will explore one of our organizational values and describe our efforts to live into that value, including our successes, our failures, and the hard-won lessons that occur in between. … Continue reading Making Community Spaces Safer: On Being “Open”

Next Generation Library Publishing. Improving the publishing pathways and services for authors, editors, and readers. Learn more at http://bit.ly/nglp-home. Logos for Arcadia Fund, California Digital Library, Confederation of Open Access Repositories, Educopia Institute, Longleaf Services, LYRASIS, and Stratos.
August 28, 2020

Position Announcement: NGLP Technical Product Manager (Contractor)

The Next Generation Library Publishing project seeks a Technical Product Manager to manage the build of several technical components to assist in web delivery and discoverability, content collection management, and administrative functions for managing and reporting on publication activities across multiple platforms.  The Technical Product Manager will gather and document requirements from key stakeholders and … Continue reading Position Announcement: NGLP Technical Product Manager (Contractor)

Next Generation Library Publishing. Improving the publishing pathways and services for authors, editors, and readers. Learn more at http://bit.ly/nglp-home. Logos for Arcadia Fund, California Digital Library, Confederation of Open Access Repositories, Educopia Institute, Longleaf Services, LYRASIS, and Stratos.
August 26, 2020

NGLP “Values and Principles Framework and Assessment Checklist” Released for Public Comment

The Next Generation Library Publishing project (NGLP) invites community feedback on the draft release of the Values and Principles Framework and Assessment Checklist tools we have produced to assess and incentivize stronger alignment between publishing tools, services, and platforms and the scholarly communities and publics they ultimately serve. Pending public feedback, we plan to refine … Continue reading NGLP “Values and Principles Framework and Assessment Checklist” Released for Public Comment

Making Community Spaces Safer
July 15, 2020

Making Community Spaces Safer: On Being Community-Driven

Over the course of this year (2020), members of the Educopia staff will be contributing blog posts to the “Making Community Spaces Safer” series. Each post will explore one of our organizational values and describe our efforts to live into that value, including our successes, our failures, and the hard-won lessons that occur in between. … Continue reading Making Community Spaces Safer: On Being Community-Driven

OSSArcFlow: Modeling and Synchronizing OSS Workflows. Photo of Disk Imager in black and white.
June 25, 2020

Educopia Releases “OSSArcFlow Guide to Documenting Born-Digital Archival Workflows” and Three Video Learning Modules

Educopia Institute is delighted to announce the release of the OSSArcFlow Guide to Documenting Born-Digital Archival Workflows. The Guide aims to make the daunting task of selecting, implementing, and refining born-digital archiving workflows more achievable. It was authored by Alexandra Chassanoff and Colin Post as part of the OSSArcFlow project, which was led by Educopia … Continue reading Educopia Releases “OSSArcFlow Guide to Documenting Born-Digital Archival Workflows” and Three Video Learning Modules

Educopia CO icon
June 1, 2020

Black Lives Matter: Educopia Institute’s Response to Ongoing Racial Violence

Educopia Institute declares our unequivocal opposition to the racial violence that shapes the lives of Black people and our unwavering support for protests against police brutality and state-sanctioned violence, surveillance, and terror. We uphold our commitment  to creating community spaces that are anti-racist and using our work and skills to advance social justice and dismantle … Continue reading Black Lives Matter: Educopia Institute’s Response to Ongoing Racial Violence

Making Community Spaces Safer
May 14, 2020

Making Community Spaces Safer: On Hiring and Transparency

Over the course of this year (2020), members of the Educopia staff will be contributing blog posts to the “Making Community Spaces Safer” series. Each post will explore one of our organizational values and describe our efforts to live into that value, including our successes, our failures, and the hard-won lessons that occur in between. … Continue reading Making Community Spaces Safer: On Hiring and Transparency

April 27, 2020

MetaArchive is Collaboratively Charting a New Pathway Forward for Distributed Digital Preservation

When Community Cultivation—A Field Guide was published in late 2018, the MetaArchive Cooperative figured prominently as an example of a community entering the Transition Lifecycle Stage of maturation. Indeed, since early 2019 the MetaArchive community has undertaken a series of intensive evaluations of both its organizational model and its technical approaches to distributed digital preservation. … Continue reading MetaArchive is Collaboratively Charting a New Pathway Forward for Distributed Digital Preservation

Educopia CO icon
April 27, 2020

Educopia Research Energizes Communities to Work Together for Mutual Benefit and Maximum Impact

Educopia Research serves as a collaborative hub that energizes communities of players to work together for mutual benefit and maximum impact. Our research activities are designed to support our strong belief that system-wide change can only accomplished with system-wide leadership. We build networks of players across numerous boundaries, helping them to align their work to … Continue reading Educopia Research Energizes Communities to Work Together for Mutual Benefit and Maximum Impact

View all